IT'SUGAR Shipping Policies and Expected Delivery Map
All orders completed by 2:00pm ET will ship out on the same business day. We use FedEx Ground, 2-Day, and Standard Overnight service.
For orders placed on Friday, we also offer Priority Overnight with Saturday Delivery for an additional charge, but we must receive your order by 2:00pm ET.
WARM WEATHER SHIPPING
Warm weather is here, and who doesn’t love blue skies, shorts, flip flops, the beach and everything summer? Chocolate, that’s who. Even though we know you’re worth melting for, all IT’SUGAR chocolate and heat sensitive treats must be shipped FedEx 2-day or Standard Overnight from May through October in certain western and southern states (or whenever it’s warm where you live.)
Also, if you’re not available to receive packages during the day, we recommend you ship orders containing heat sensitive treats to your office if possible. A day soaking up the sun can really do a number on your yummies.
Please note, FedEx does NOT deliver or process orders on Saturday or Sunday, with the exception of the Priority Overnight with Saturday Delivery service described above. All orders are shipped and delivered Monday through Friday, excluding major holidays.
Wondering when your package will be delivered? Please reference the below map for an expected arrival date. Remember, FedEx Ground doesn't provide a day-specific delivery guarantee, so you may want to select Next Day or Second Day delivery for time-sensitive orders. Please note that Second Day orders placed on Thursday, and Next Day orders without the Saturday Delivery upgrade will not be delivered until Monday, so please plan accordingly.
FedEx Ground Service Map:
Questions about your order?
Please fill out our contact form, and a representative will contact you shortly. Have a sweet day!